💳 Payments Policy
At Tegs FM, we are committed to making your purchase experience as smooth, secure, and transparent as possible. This Payments Policy explains how payments are processed for purchases and subscriptions made through https://tegsfm.com. It covers accepted payment methods, billing terms, refund rules, and other important details regarding financial transactions on our platform.
By purchasing or subscribing to content on Tegs FM, you agree to the terms outlined in this Payments Policy.
📌 Accepted Payment Methods
We accept a wide range of secure and reliable payment options to ensure convenience for our users:
- Credit & Debit Cards: Visa, MasterCard, American Express, and other major cards.
- Digital Wallets: Popular wallet-based payment systems (if available in your region).
- Bank Transfers: In certain regions, direct bank transfer may be supported.
- Local Payment Gateways: Country-specific options may be available depending on your location.
All payments are processed through trusted third-party providers that use encryption and security protocols to protect your financial information.
📌 Pricing & Currency
- All prices for audiobooks, podcasts, kids’ stories, and audio stories are clearly displayed on our website.
- Prices are shown in your local currency where available, otherwise in USD.
- Taxes (where applicable) may be added at checkout.
- We reserve the right to update pricing, discounts, or promotional offers at any time.
📌 Subscriptions & Billing
Some content on Tegs FM may be available through subscription plans in addition to one-time purchases.
- Billing Cycle: Subscriptions may be billed monthly, quarterly, or annually, depending on the plan you choose.
- Auto-Renewal: Unless canceled, your subscription will automatically renew at the end of each billing cycle.
- Payment Authorization: By subscribing, you authorize Tegs FM to charge your selected payment method automatically on each renewal date.
- Cancellation: You may cancel your subscription anytime from your account settings. Access to premium content will remain available until the end of the paid billing cycle.
📌 Refund Policy
We want you to be satisfied with your purchase. However, due to the digital nature of our products (audiobooks, podcasts, and stories), our refund policy is subject to the following rules:
- One-Time Purchases: Refunds may be requested only if there is a technical issue (e.g., duplicate payment, content not delivered, or playback failure).
- Subscriptions: Refunds for subscription plans are generally not provided once the billing cycle begins. You may cancel at any time to avoid future charges.
- Unauthorized Transactions: If you suspect unauthorized use of your account, contact our support team immediately for assistance.
To request a refund, please contact us at billing@tegsfm.com with your order details.
📌 Payment Security
Your security is our top priority.
- All transactions are encrypted using SSL (Secure Socket Layer) technology.
- We do not store your complete credit card or bank details. Sensitive financial data is processed securely by our payment gateway partners.
- We regularly monitor transactions for fraud prevention and compliance with industry standards (PCI DSS).
📌 Failed or Declined Payments
In the event of a declined or failed payment:
- Your purchase or subscription will not be activated until the payment is successful.
- You may update your payment method and retry the transaction.
- Repeated failed payments may result in suspension of your account until resolved.
📌 Discounts & Promotional Offers
From time to time, Tegs FM may provide:
- Discount coupons
- Promotional codes
- Limited-time offers
Each offer will include its own terms and conditions (e.g., validity period, eligible content, and usage limits). Misuse of promotional codes may lead to cancellation of the offer or suspension of the account.
📌 Changes to Payments Policy
We may update this Payments Policy periodically to reflect changes in payment providers, pricing, legal requirements, or business practices. All updates will be posted on this page with a new Effective Date.
📌 Contact Us
For any questions or concerns about payments, billing, or refunds, please reach out to our dedicated support team:
📧 Email: billing@tegsfm.com
🌐 Website: https://tegsfm.com
📍 Address: [D66 Block 2 PECHS Main Kashmir Road Karachi]
✅ At Tegs FM, we value your trust and are committed to providing a safe, transparent, and reliable payment process so you can enjoy your favorite audiobooks, podcasts, and stories without worry.